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Digitize your front door.
Modernize your back office.
Maximize your clinic's potential.

BetterPT is a 360° inbound patient management solution for small, medium, and enterprise PT practices and hospitals.

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Our inbound patient management software gives back time to patients and providers.

BetterPT’s secure software streamlines inbound patient management and reduces administrative burden.

Optimized access points

Effient scheduling, a centralized process, and a single point of entry

Cutting-edge security

Secure end-to-end solution for PHI management

Pioneering interoperability

Market-leading cloud native technology with EMR integration capabilities

Meaningful patient information.
Improved patient engagement.

BetterPT is transforming and simplifying patients' access and experience with healthcare services.

Conditions and referrals

Insurance

Scheduling preferences

‘

BetterPT has been working great! We started using the platform in January and received approximately 360 new patients by summer’s end. We’re thrilled with the success of it.

‘

Stefanie Colton, Manager of Business Development at Atlantic Health System

‘

BetterPT is a great online scheduling platform and company that has been working with us personally to customize the user experience for our PT company's needs. We found it because it integrated with our EMR, but the team at BetterPT is why we love working with them. Anytime we have a question or feedback, they work with us to find a solution and then implement the change within days or keep us updated on the timeline for it to happen. I am blown away by how much they listen to their customers. Our patients are also enjoying the convenience of being able to schedule themselves. My only suggestion would be to increase the timeframe patients can schedule themselves, but I have been assured this is coming in the near future. If you are looking for an online scheduling platform to help your business, I highly recommend partnering with BetterPT.

‘

Kathy Monterio, PT, DPT, Head of Operations, Achieve Physical Therapy

‘

I would highly recommend BetterPT, we started with them in November and to date there have been 33 requests for people scheduling Initial evaluations. The Initial evaluations had an average length of stay of 15.4 and an arrival rate of 96% proving that they were quality leads. We have received several comments from patients saying that it was easy to navigate and when they search for us on Google it’s a great feature we offer and makes scheduling easier without having to contact via phone. I’m excited to utilize their marketing tactics where we can get customized qr code’s to give to physicians and have at the front desk to make scheduling even easier. I definitely feel the more we utilize the resources they have, the better our engagement will be.

‘

Lindsey Hall, Robbins Rehabilitation West

‘

We have been working with BetterPT since 2019 and have seen about 300 new patients. Their team is responsive to ideas and updates which has helped optimize performance on our end. Patients comment on the convenience and ease of use to make an appointment. Out staff loves the ability to have the patients' insurance information at hand prior to them arriving to the clinic. Keep up the great work!!

‘

Rami Jazrawi, PT, DPT, OCS Co-Owner of Manhattan Sports & Manual PT

‘

US Physical Therapy started working with BetterPT in the fall of 2019. Since then we have received over 500 new patient appointment requests. BetterPT has helped us capture patients who request appointments after hours and on the weekends. We have also been able to increase the amount of direct access patients we see in our clinics.

‘

USPh: US Physical Therapy, Inc.

‘

I am a PT and consultant specializing in the development and growth of successful Telehealth. Part of my process is to assess a practice and then recommend several appropriate telehealth platforms for them to choose from. Most of my clients have inevitably gone with BetterPT and been extremely happy. What I like most about BetterPT is that they are primarily serving the PT community. The platform is extremely easy to use and all its features are specific to PT. They gather feedback directly from their clients and have the ability to analyze data specific to PT and patient use. This has potential to be a powerful tool for PTs everywhere. I also appreciate their commitment to compliance and security, which I expect to become a growing challenge for other platforms. Beyond the advanced technology, customer service at BetterPT has been stellar. In the rare instance that a client of mine has had a technical issue, the BetterPT team has been extremely responsive and helpful. I’ve gotten several rave reviews of this often over-looked component of a technology choice. BetterPT built their telehealth product to serve the PT community. At a time when we’ve needed them most, they’ve increased their commitment and have been a tremendous resource for PTs nationwide. BetterPT has my strongest endorsement for a Telehealth PT platform.

‘

Daniel Seidler, PT, MS, Owner of TelePT Solutions

‘

In early March our practice started dealing with the COVID-19 pandemic and I quickly realized telehealth was a way we could continue to provide access to care to everyone in our community. I was well aware that BetterPT had a platform, and after doing a brief review of the available options in the marketplace I chose to launch this product. We began providing telehealth appointments on March 16th and on March 20th we temporarily stopped in-clinic care. By the following week we were providing 1,500 telehealth visits per week! We continue to utilize the platform and as we reopen our clinics are finding BetterPT to continue to provide access to care for people unable or unwilling to come to the clinic or as an adjunct to in-clinic services. The platform is clean, simple and extremely user friendly for both the patient and the provider. A highlight being that no one needs to download any software – simply click on the invite in an email and the one on one visit begins. The support has been exceptional and I plan on continuing a long term partnership with BetterPT.

‘

Michelle Collie, Owner of Performance Physical Therapy RI

‘

I have been a physical therapist since 1999, and a practice owner in NYC since 2001. I opened my private practice on 9/11/2001. We survived (with modifications) and thrived through terrorism in NYC, hurricane super storm Sandy, and nor’easters and subway strikes. In March of 2020 amid the Covid-19 outbreak, the safety of the patients and staff compromised our ability to deliver hands on care. The scale of the modification that this new challenge required was unprecedented. As an existing practice on the BettterPT platform (2018) we were able to leverage telehealth through BetterTelehealth already available on our BetterPT platform. The HIPAA compliant and user friendly platform has saved our practice. In the last 6 weeks we have been able to serve our patients and staff. BetterPT is always responsive to comments and has worked tirelessly to upgrade the system almost daily since joining the platform in 2019. I look forward to being back in my clinic and hands on with my patients, but I still plan to continue to incorporate the virtual platform for ergonomic correction and urgent visits. BetterPT has changed my practice for the better, even beyond the quarantine.

‘

Ali Malkin, MSPT, Owner of Therapeutic Inspirations

‘

I've been with BetterPT Telehealth since October 2019. It has been a quick an easy transition for my staff: easy to schedule both for my front office and for patients looking to connect remotely. The simplicity of the controls and process makes for a quick learning curve and an easy experience for those patients not as adept with video conferencing. In short, BetterTelehealth is a quick and easy telehealth option that has been an affordable addition to our clinic. It has brought a stable and secure physical therapy telehealth connection to our community. Based upon the ease and stability of their platform, I would recommend.

‘

Ryan Poplaski MPT, Owner of Bodywise Physical Therapy LLC

‘

We are doing great with BetterPT! We see an increase in patients coming from our website and our networks as it makes it easier for patients to find and schedule with our clinic. We love the platform, and the team!

‘

Michele A. Kehrer, PT, DPT, Founder & CEO of Balance Chicago

‘

A 1-stop shop for patients to learn about us, see availability, and submit their info so that we can have benefits verified by the time we confirm. Not only have we loved the ease of scheduling new patients but we have been so impressed with the team, and they've been invaluable in providing suggestions for optimizing our website and marketing. We're so thankful to have found BetterPT!

‘

Penny Goldberg, PT, DPT, ATC, Physical Therapist/Assistant Director, ReQuest Physical Therapy

‘

We're very happy with BetterPT. We've been getting at least 5 requests weekly and at least 2 of these convert. Their team made onboarding very simple and pleasant. They do a great job of getting you up on their site and providing buttons for yours. It's another way to market to doctors and patients for a reasonable rate. We highly recommend them!

‘

Ann Duffy, PT, Director of PT at Duffy & Bracken PT, a Division of Maiden Lane Medical

‘

My staff loves it, they say it saves a lot of time to have the patient enter their info and insurance card photos online to streamline insurance verification. Having a copy of the card prevents issues that may come up when obtaining the info over the phone.

‘

Jose Dominguez, Owner of FYZICAL Therapy & Balance Centers in PA

‘

BetterPT has become one of our most forward-thinking partners, and from day one has listened intently to our feedback. We truly appreciate the open and proactive dialogue, as well as the new patients they bring our way each month.

‘

Dan Rootenberg, President & CEO of SPEAR PT

‘

Since we started using the BetterPT platform, we noticed a tremendous increase in patients booking. The application is easy and convenient to use. It is now a preferred method of scheduling for our potential clients.

‘

Boris Gilzon, Owner at Park Sports PT

‘

As a smaller clinic far from any major metropolitan area, we found that giving our clients control to book appointments has proven invaluable. It also sets us apart from our competition and is a great talking point when discussing accessibility with our referral sources.

‘

Doug Cole, PT, MPT, Partner/VP of Operations at Therapy South

‘

We've been using BetterPT for well over a year and we could not be happier with its ease of use. It has streamlined making appointments for patients and has reduced the work-load of my front desk. It's quick and easy! Keep up the good work BetterPT!

‘

Pamela Paspa, PT, Owner of Paspa Physical Therapy

‘

As an independently owned outpatient Physical Therapy office, [BetterPT] has streamlined the electronic on-boarding process of patients and has increased the efficiency of our front office staff. We and our patients are thrilled with this integration.

‘

Alexandra Malkin, MSPT, PYT, of Therapeutic Inspirations

‘

BetterPT has been working great! We started using the platform in January and received approximately 360 new patients by summer’s end. We’re thrilled with the success of it.

‘

Stefanie Colton, Manager of Business Development at Atlantic Health System

‘

BetterPT is a great online scheduling platform and company that has been working with us personally to customize the user experience for our PT company's needs. We found it because it integrated with our EMR, but the team at BetterPT is why we love working with them. Anytime we have a question or feedback, they work with us to find a solution and then implement the change within days or keep us updated on the timeline for it to happen. I am blown away by how much they listen to their customers. Our patients are also enjoying the convenience of being able to schedule themselves. My only suggestion would be to increase the timeframe patients can schedule themselves, but I have been assured this is coming in the near future. If you are looking for an online scheduling platform to help your business, I highly recommend partnering with BetterPT.

‘

Kathy Monterio, PT, DPT, Head of Operations, Achieve Physical Therapy

‘

I would highly recommend BetterPT, we started with them in November and to date there have been 33 requests for people scheduling Initial evaluations. The Initial evaluations had an average length of stay of 15.4 and an arrival rate of 96% proving that they were quality leads. We have received several comments from patients saying that it was easy to navigate and when they search for us on Google it’s a great feature we offer and makes scheduling easier without having to contact via phone. I’m excited to utilize their marketing tactics where we can get customized qr code’s to give to physicians and have at the front desk to make scheduling even easier. I definitely feel the more we utilize the resources they have, the better our engagement will be.

‘

Lindsey Hall, Robbins Rehabilitation West

‘

We have been working with BetterPT since 2019 and have seen about 300 new patients. Their team is responsive to ideas and updates which has helped optimize performance on our end. Patients comment on the convenience and ease of use to make an appointment. Out staff loves the ability to have the patients' insurance information at hand prior to them arriving to the clinic. Keep up the great work!!

‘

Rami Jazrawi, PT, DPT, OCS Co-Owner of Manhattan Sports & Manual PT

‘

US Physical Therapy started working with BetterPT in the fall of 2019. Since then we have received over 500 new patient appointment requests. BetterPT has helped us capture patients who request appointments after hours and on the weekends. We have also been able to increase the amount of direct access patients we see in our clinics.

‘

USPh: US Physical Therapy, Inc.

‘

I am a PT and consultant specializing in the development and growth of successful Telehealth. Part of my process is to assess a practice and then recommend several appropriate telehealth platforms for them to choose from. Most of my clients have inevitably gone with BetterPT and been extremely happy. What I like most about BetterPT is that they are primarily serving the PT community. The platform is extremely easy to use and all its features are specific to PT. They gather feedback directly from their clients and have the ability to analyze data specific to PT and patient use. This has potential to be a powerful tool for PTs everywhere. I also appreciate their commitment to compliance and security, which I expect to become a growing challenge for other platforms. Beyond the advanced technology, customer service at BetterPT has been stellar. In the rare instance that a client of mine has had a technical issue, the BetterPT team has been extremely responsive and helpful. I’ve gotten several rave reviews of this often over-looked component of a technology choice. BetterPT built their telehealth product to serve the PT community. At a time when we’ve needed them most, they’ve increased their commitment and have been a tremendous resource for PTs nationwide. BetterPT has my strongest endorsement for a Telehealth PT platform.

‘

Daniel Seidler, PT, MS, Owner of TelePT Solutions

‘

In early March our practice started dealing with the COVID-19 pandemic and I quickly realized telehealth was a way we could continue to provide access to care to everyone in our community. I was well aware that BetterPT had a platform, and after doing a brief review of the available options in the marketplace I chose to launch this product. We began providing telehealth appointments on March 16th and on March 20th we temporarily stopped in-clinic care. By the following week we were providing 1,500 telehealth visits per week! We continue to utilize the platform and as we reopen our clinics are finding BetterPT to continue to provide access to care for people unable or unwilling to come to the clinic or as an adjunct to in-clinic services. The platform is clean, simple and extremely user friendly for both the patient and the provider. A highlight being that no one needs to download any software – simply click on the invite in an email and the one on one visit begins. The support has been exceptional and I plan on continuing a long term partnership with BetterPT.

‘

Michelle Collie, Owner of Performance Physical Therapy RI

‘

I have been a physical therapist since 1999, and a practice owner in NYC since 2001. I opened my private practice on 9/11/2001. We survived (with modifications) and thrived through terrorism in NYC, hurricane super storm Sandy, and nor’easters and subway strikes. In March of 2020 amid the Covid-19 outbreak, the safety of the patients and staff compromised our ability to deliver hands on care. The scale of the modification that this new challenge required was unprecedented. As an existing practice on the BettterPT platform (2018) we were able to leverage telehealth through BetterTelehealth already available on our BetterPT platform. The HIPAA compliant and user friendly platform has saved our practice. In the last 6 weeks we have been able to serve our patients and staff. BetterPT is always responsive to comments and has worked tirelessly to upgrade the system almost daily since joining the platform in 2019. I look forward to being back in my clinic and hands on with my patients, but I still plan to continue to incorporate the virtual platform for ergonomic correction and urgent visits. BetterPT has changed my practice for the better, even beyond the quarantine.

‘

Ali Malkin, MSPT, Owner of Therapeutic Inspirations

‘

I've been with BetterPT Telehealth since October 2019. It has been a quick an easy transition for my staff: easy to schedule both for my front office and for patients looking to connect remotely. The simplicity of the controls and process makes for a quick learning curve and an easy experience for those patients not as adept with video conferencing. In short, BetterTelehealth is a quick and easy telehealth option that has been an affordable addition to our clinic. It has brought a stable and secure physical therapy telehealth connection to our community. Based upon the ease and stability of their platform, I would recommend.

‘

Ryan Poplaski MPT, Owner of Bodywise Physical Therapy LLC

‘

We are doing great with BetterPT! We see an increase in patients coming from our website and our networks as it makes it easier for patients to find and schedule with our clinic. We love the platform, and the team!

‘

Michele A. Kehrer, PT, DPT, Founder & CEO of Balance Chicago

‘

A 1-stop shop for patients to learn about us, see availability, and submit their info so that we can have benefits verified by the time we confirm. Not only have we loved the ease of scheduling new patients but we have been so impressed with the team, and they've been invaluable in providing suggestions for optimizing our website and marketing. We're so thankful to have found BetterPT!

‘

Penny Goldberg, PT, DPT, ATC, Physical Therapist/Assistant Director, ReQuest Physical Therapy

‘

We're very happy with BetterPT. We've been getting at least 5 requests weekly and at least 2 of these convert. Their team made onboarding very simple and pleasant. They do a great job of getting you up on their site and providing buttons for yours. It's another way to market to doctors and patients for a reasonable rate. We highly recommend them!

‘

Ann Duffy, PT, Director of PT at Duffy & Bracken PT, a Division of Maiden Lane Medical

‘

My staff loves it, they say it saves a lot of time to have the patient enter their info and insurance card photos online to streamline insurance verification. Having a copy of the card prevents issues that may come up when obtaining the info over the phone.

‘

Jose Dominguez, Owner of FYZICAL Therapy & Balance Centers in PA

‘

BetterPT has become one of our most forward-thinking partners, and from day one has listened intently to our feedback. We truly appreciate the open and proactive dialogue, as well as the new patients they bring our way each month.

‘

Dan Rootenberg, President & CEO of SPEAR PT

‘

Since we started using the BetterPT platform, we noticed a tremendous increase in patients booking. The application is easy and convenient to use. It is now a preferred method of scheduling for our potential clients.

‘

Boris Gilzon, Owner at Park Sports PT

‘

As a smaller clinic far from any major metropolitan area, we found that giving our clients control to book appointments has proven invaluable. It also sets us apart from our competition and is a great talking point when discussing accessibility with our referral sources.

‘

Doug Cole, PT, MPT, Partner/VP of Operations at Therapy South

‘

We've been using BetterPT for well over a year and we could not be happier with its ease of use. It has streamlined making appointments for patients and has reduced the work-load of my front desk. It's quick and easy! Keep up the good work BetterPT!

‘

Pamela Paspa, PT, Owner of Paspa Physical Therapy

‘

As an independently owned outpatient Physical Therapy office, [BetterPT] has streamlined the electronic on-boarding process of patients and has increased the efficiency of our front office staff. We and our patients are thrilled with this integration.

‘

Alexandra Malkin, MSPT, PYT, of Therapeutic Inspirations

‘

BetterPT has been working great! We started using the platform in January and received approximately 360 new patients by summer’s end. We’re thrilled with the success of it.

‘

Stefanie Colton, Manager of Business Development at Atlantic Health System