It’s the safe and secure way to treat your patients virtually anywhere.

A Telehealth Solution for Physical Therapists

The BetterTelehealth platform enables you to connect with your patients from a desktop or mobile device and gives your practice these practical advantages:

Connect with your patients from a desktop or mobile device and give your practice these advantages:

  • Secure and HIPAA compliant
  • Flexible scheduling
  • Expands access to patients beyond geo location
  • Increased patient engagement and satisfaction
  • Reduce no-shows/cancellations
  • Practice efficiency
  • Eliminates transmission of illness between providers and patients




Frequently Asked Questions

How does BetterPT’s cloud native environment contribute to its security infrastructure?

BetterPT’s Cloud Native Environment is hosted on AWS and has an executed HIPAA BAA attached to it.

Does BetterPT have a dedicated DevOps and SecOps team?

Yes. BetterPT has a dedicated DevOps / SecOps team available 24/7.

What steps does BetterPT take to maintain HIPAA compliance and security?

Maintaining HIPAA compliance has many moving parts, but this is a high-level overview of the steps we take:

  • All data that contains ePHI and/or ePII is encrypted both in transit and at rest with one of the strongest block ciphers available - 256-bit Advanced Encryption Standard (AES-256).
  • Databases are in private subnets to ensure isolation.
  • The entirety of BetterPT’s infrastructure on AWS is inside of a private VPC which is only accessible via VPN.
  • Security scans and patches are performed monthly.
  • All internal BetterPT accounts are managed via SSO.
  • BetterPT staff perform HIPAA awareness training on an ongoing basis.

Who powers BetterPT’s telehealth solution?

BetterPT’s Telehealth Solution is powered by Vonage and has an executed BAA attached to it. By working with Vonage we are able to ensure that all transmission of communications between users is secure.

How does BetterPT store telehealth data securely?

All ePHI and/or ePII related to BetterPT’s TeleHealth solution is stored only on BetterPT servers, where data is guaranteed to be encrypted both in transit and at rest.

Telehealth session reports and video archives (available upon request) are stored in a separate encrypted environment until the user requests the asset, are accessible via pre-signed encrypted urls only, expire after a short amount of time, and require a second authentication factor to access them as a user.