The BetterTelehealth platform enables you to connect with your patients from a desktop or mobile device and gives your practice these practical advantages:
Connect with your patients from a desktop or mobile device and give your practice these advantages:
BetterPT’s Cloud Native Environment is hosted on AWS and has an executed HIPAA BAA attached to it.
Yes. BetterPT has a dedicated DevOps / SecOps team available 24/7.
Maintaining HIPAA compliance has many moving parts, but this is a high-level overview of the steps we take:
BetterPT’s Telehealth Solution is powered by Vonage and has an executed BAA attached to it. By working with Vonage we are able to ensure that all transmission of communications between users is secure.
All ePHI and/or ePII related to BetterPT’s TeleHealth solution is stored only on BetterPT servers, where data is guaranteed to be encrypted both in transit and at rest.
Telehealth session reports and video archives (available upon request) are stored in a separate encrypted environment until the user requests the asset, are accessible via pre-signed encrypted urls only, expire after a short amount of time, and require a second authentication factor to access them as a user.