It’s a safe and secure way to be treated virtually anywhere.

Now with Telehealth you can visit your physical therapist without going into the clinic.

Why should you consider BetterTelehealth?

  • Strengthening, flexibility, balance, and mobility exercises
  • Acute injuries such as sprained ankle or strained back
  • Recovering from orthopedic surgery
  • Chronic conditions such as lower back pain
  • Quickly diagnose, treat and prevent sports-related injuries
  • Eliminating travel due to limited mobility, use of medications, or inclement weather
  • Avoiding the Waiting Room
  • Barring transmission of illness between providers and patients
  • Flexible scheduling
  • Maintaining security and HIPAA compliance

How does it work?


BetterPT for clinics that provide telehealth


A telehealth appointment

Spinning iPad with telehealth appointment


Your email for confirmation and a link to your Telehealth video appointment


Read our FAQs to prepare for the appointment

Frequently Asked Questions

How should I prepare for my telehealth visit?

  • Set up a comfortable, well-lit space for your session. Good lighting will ensure a quality picture.
  • Make sure you’re in a private space with some room to move around. A clear open space will ensure you have free range of motion and that you make the most of your physical therapy session.
  • Wear clothes that allow for easy movement without binding or constricting you.
  • Make sure you have a stable internet connection. In order to have the best telehealth experience possible, you must be using a strong, stable internet connection.
  • Keep your hands free. If you can find a comfortable stand for your video device or have something to prop it up against, will free up your hands to take part in the physical therapy session.
  • Remember to use a compatible internet browser. Below is a list of compatible internet browsers for your telehealth session. Whichever browser you are using, make sure to keep it updated to the most recent version.
Supported browsers for Better TelehealthSupported browsers for Better Telehealth

What devices will work?

Telehealth video visits will work on most iOS and Android smartphones, tablets, and brands of computers. Just make sure any device you use is updated with the latest version of its operating system.

Do I need to download and install an app to use BetterTelehealth?

No. You do not need an app to participate in a video appointment. Please be aware that there are specific browsers you will have to use on certain mobile devices.

Does my insurance cover telehealth appointments?

Laws governing telehealth reimbursement vary in each state. In our experience, most health plans have covered these services however, every insurance company is different. We recommend checking with your insurance provider or the clinic prior to your appointment to make sure you’re covered.

Can I self-pay?

Yes. Please check with your clinic to get their rates prior to your appointment.

Do I need a prescription for my telehealth visit?

All 50 states, the District of Columbia, and the US Virgin Islands allow patients to seek some level of treatment from a licensed physical therapist without a prescription or referral from a physician. There may be some restrictions in your state but for the most part this means is that you can now receive physical therapy, even virtually, without a physician’s referral/prescription. Check with your state’s regulations or your clinic prior to your appointment.

Learn more about Direct Access

Request a Telehealth Appointment Today!

It's easy. Just click the button below:

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Are you a physical therapist or clinic interested in providing Telehealth services?