A Patient’s Experience With Direct Access Physical Therapy

Do you have a current injury that needs physical therapy intervention? Well, if you’re like most patients, you want to skip the middleman. 

You’re in luck. Direct access physical therapy requires no referral. That means you can start with a physical therapy-first approach in situations where it’s likely you’re going to be referred to physical therapist either way. The benefits of direct access for physical therapy even include saving on additional healthcare costs. 

And we’ve got a whole first-hand patient experience to show you how simple direct access to physical therapy really is. 

A Patient’s Story About Direct Access Physical Therapy

Meet Shane – a patient willing to share his physical therapy experience. 

Shane had a long-standing foot injury in his right foot. In fact, this particular injury dated as far back as 2009. 

Shane assessed his options. Shane knew he didn’t need surgery. Going to his PCP would ultimately mean he would be given a referral to a specialist (orthopedist, podiatrist or physical therapist). His podiatrist would likely refer him to physical therapy (PT). And a consultation with a doctor or specialist would end in a PT referral as well. Generally, specialists recommend patients to try physical therapy for 6 weeks prior to other interventions (shots, surgery, pain medication). As you can see, all roads led to a PT. And he didn’t want to deal with the extra time and money by going from one medical professional to the next. 

So, Shane thought, ‘Why not just start with physical therapy first, without a doctor referral?’

Shane heard about a platform that helps search for direct access physical therapy in his area, BetterPT, and downloaded the app. In a few quick minutes, his first physical therapy appointment was booked. 

Booking Physical Therapy Without a Referral

How did Shane book his appointment for physical therapy with no referral? First, he chose his clinic based off the location where he wanted physical therapy. He chose to solely search by location and originally did not choose to search by insurance. Then, he picked a clinic in close proximity to where he lived and read more about the clinic’s bio, the clinic’s description, and the clinic’s philosophy – which were all visible through BetterPT. 

Soon after Shane booked his physical therapy appointment, he received a confirmation email. He also received an email stating that his insurance would not apply and that he would have to pay $250 for the initial visit. 

Knowing he did not want to spend the extra cost on an out of network provider, Shane cancelled his original appointment. Then, he hopped back on BetterPT in search of a direct access physical therapy clinic within his insurance network. 

Round 2 proved to be much more successful. This time, Shane used the insurance search feature in addition to searching by location. Shane was able to get direct access to physical therapy with a clinic nearby, and with the expertise he required. He received a call, a push notification, and an email to confirm his time and date of appointment. Also, he received confirmation that his insurance would be accepted for his physical therapy sessions even without a doctor referral. 

What to Expect at a Physical Therapy Appointment

Shane showed up 15 minutes before his appointment to fill out the necessary paperwork. Then, he saw a physical therapist who performed a thorough assessment and evaluation of his foot. 

Within the first time taking advantage of the benefits of direct access for physical therapy, Shane already had good advice about changing his shoe wear. Plus, the therapist showed him a few exercises as a home exercise program to help improve strength and promote healing. On the way out of the clinic, he scheduled his next appointment and overall, left satisfied with the outcome. Shane is looking forward to continuing his plan of care with his physical therapist to get back to a pain free lifestyle.

Why Patients Prefer Direct Access to Physical Therapy Through BetterPT

Shane elaborates, “I genuinely felt like BetterPT made it very easy and straightforward to search for clinics, and even with the logistical bumps, I was very happy as a BetterPT customer. I booked an appointment at a convenient clinic that accepted my insurance, was HSS (Hospital for Special Surgery) certified, and had a PT that focused on foot injuries!”

Shane adds, “I found exactly what I was looking for, and the act of “searching” was easy. Being able to see clinic/company details along with the PTs was really helpful.”

Booking Your Next Direct Access Physical Therapy Appointment Just Got Easier!

With BetterPT, it’s simple, easy, and convenient to book physical therapy with no referral needed. You can search our platform for a physical therapy clinic that accepts your insurance – like Shane did – and a physical therapist that specializes in what you need.

Check out the BetterPT website today or download the app to see what it means not to need a doctor referral for physical therapy! Find out what you’ve been missing when it comes to direct access for physical therapy, and start your journey toward a life without pain.